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Business Development Manager (Zambezi) - G4S Secure Solutions - South Africa

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Job Reference: G4S/TP/3371275/109898
Number of Positions: 1
Job Category: Sales/Retail/Business Development
Contract Type: Full Time
Salary: Market Related
Location: Zambezi
G4S Region: Africa
Country:South Africa

G4S Business Unit:South Africa - Secure Solutions
Closing Date: February 20, 2018
Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction:

                                      Business Development Manager:

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Business Development Manager: based at our operations in Zambezi.

Reporting to the Sales Director, the Business Development Manager is responsible for the implementation and execution of the Sector Strategy for G4S in South Africa and ensure that agreed business objectives and performance targets are achieved and exceeded.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Security plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.


Role Responsibility:

Business Development of designated Sector

  • Implementation and delivery of the G4S Sector Strategy and associated Business Plan in South Africa.
  • Identifies, qualifies, assists, and manages the closing of new business, driven by the promotion of integrated security solutions. Constantly scanning the environment for growth potential and pursuing these opportunities with tenacity.
  • Defines criteria for the scope, risk and profitability of engagements, as well as the viability of entering new Provinces within South Africa with Sector potential.
  • Responsible for quoting to existing and new customers achieving as higher a margin service as the market will permit.
  • Accountable for the financial success and customer satisfaction of engagements under your direction.
  • To continually review and improve gross margin profitability, security and operational management capability of all Sector business in South Africa.

Key Account Management

  • Research industry and market. Analyse competition. Complete customer needs assessment to identify and evaluate specific business opportunities within South Africa.
  • Identify and acquire Sector customers currently serviced by competitors.
  • Develop and implement Key Account Management Plans
  • Develop lasting relationships based on mutual respect with customer’s decision makers. Significantly influence customer satisfaction with G4S through knowledge of industry, ability to articulate solution value, and service delivery.
  • Ensure secure, safe, efficient and customer- oriented handling of the operations and customer service.
  • Adherence to local, national and international legislation and procedures.
  • Present marketing materials, proposals, and deliverables to customers with confidence.
  • Participate actively in industry conferences or within one or more knowledge networks.
  • Assist in the development of the annual budget and business plan for the sector in South Africa.
  • Understand and develop logical arguments on the business impact of implementing future strategies.
  • Be passionate about G4S’s capabilities and opportunities for impacting integrated security solutions for the industry in South Africa

Develop Operating Network and industry contacts


  • To develop and achieve outstanding quality customer service in the Sector.
  • Maintain positive customer experiences when interfacing with G4S.
  • Identify, build, and manage long-term relationships with customers and strategic partners; both existing and potential ones.


Working with internal teams.

  • Provide team leadership, mentorship and support, ensuring effective use of all resources, including people and assets, enabling G4S South Africa achieve and exceed performance objectives.
  • To create an environment of positive and favourable employee relations where change and business decisions can be introduced efficiently and effectively.
  • To leveraged appropriate specialists as effective selling resources when an opportunity is identified.
  • Provide active support where required cross-functionally either within G4S South Africa or the Group. 


The Ideal Candidate:

Minimum Qualifications and Experience

  • Bachelors Degree (an advantage)
  • Excellent written and verbal skills as well as presentation skills.
  • Partnership development (including negotiation) capabilities.
  • Business and commercially-minded with good creativity; both concepts and executions.
  • Good strategic thinking, effective communication as well as strong leadership skills and capabilities.
  •  Self-motivation and highly proactive with ability to work in an unstructured environment (strong operational mindset, decisive, with a "get it done" mentality).
  • Strong consultative, analytical and problem solving skills.
  • Strong interpersonal skills; ability to influence others without formal authority.
  • Service orientated.
  • Research abilities.
  • Experience working cross culturally, in developing relationships with stakeholders regionally and globally.
  • Flexible with the ability to adapt to the changing needs of a company experiencing dynamic and significant change and growth.
  • Knowledge of security and health and safety legislation.
  • Professional manner and attitude.
  • Computer literate.
  • Minimum of 5 years’ experience in sales and/or key account management within the designated sector
  • Minimum 5 years’ experience within a fast paced, competitive, blue chip/corporate service and quality aware environment 

About the Company:

G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries and 657,000 employees. 

G4S operates in over 25 countries in Africa and employs over 105 000 people on the continent. At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce. 

G4S is an organisation which is defined by its values, which are:

  • We act with Integrity and Respect - Our business activities and relationships are built on trust, honesty and openness. We do what we promise and always strive to do the right thing. We listen. We treat our colleagues, customers and those in our care with the utmost respect.
  • We are passionate about Safety, Security and Service Excellence - We are passionate about working safely and take great care to protect our colleagues and customers from harm. We are experts in security and use that knowledge to protect our customer’s assets. We keep our promises and are passionate about delivering high levels of customer service.
  • We achieve this through Innovation and Teamwork - We invest in technology and best practice to continuously improve the products and services we offer. We challenge ourselves to find new ways of helping our customers achieve their goals. We work together as a team, valuing everyone’s contribution, to ensure we achieve the best results for our customers and our business.

For more information on G4S, please visit:

-32.9269 18.0094

Please Note: The application deadline for this job has now passed.