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Mining Contract Manager: G4S Secure Solutions South Africa

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Job Reference: G4S/TP/4026386/128215
Number of Positions: 1
Job Category: Security/Protective Services
Contract Type: Full Time
Salary: R1 - R1
Location: Lime Acres
G4S Region: Africa
Country:South Africa

G4S Business Unit:South Africa - Secure Solutions
Closing Date: October 20, 2018
Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice: Basic Salary Car Allowance Own financed accommodation in close proximity of mine (employee responsible for own electricity and water usage) Medical Aid (Discovery Health with fixed company subsidy) Pension Fund Cellular Phone (management discretion)

Job Introduction:

Contract Manager - Mining Environment (Lime Acres)


G4S Secure Solutions (SA) (Pty) Limited, a leading global integrated security solutions company has a designated PDI vacancy for a Contract Manager situated within the mining sector at our Lime Acres operations in the Northern Cape Region

The main purpose of the position is to establish our brand of business in providing integrated security solutions based on our customer needs. This position reports directly to the General Manager. The primary function is to co-ordinate the provision of contractual and ad hoc security services within this portfolio, in compliance with legislation, company policies and procedures, to ensure achievement of budgeted financial targets.

Role Responsibility:



Effective management of the contract financial performance

*Initiate cost saving model and controls

*Gross Margin Management
·    Direct Wage control / ER management
·    Overheads control
·    Contract profitability

*Existing Revenue Growth
·    Escalations are achieved
-    Manage the contracts cash flow.
·    DSO managemen

Effective management of staff within the contract or organisation

·        Staff turnover analysis, proper allocation of staff to positions and
·        Effective labour management including rosters and shift patterns
·        Management of overtime and annual leave

·        Succession Planning and Employment Equity

·        Staff motivation levels
·        Ensuring that performance assessments of all    subordinate employees are conducted, and corrective action  implemented where necessary.
·        Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
·        Ensuring that disciplinary actions are conducted in compliance with company policies and procedures 

Effective management of operations for client retention and customer service levels

·        Ensuring that site meetings are held on an ongoing basis.
·        Conducting regular site visits to assess effectiveness of site procedure
-        Implementation, identifying training needs and procedural improvements.
·        Ensuring that all required formal customer meeting are scheduled,
         attended and minuted.
·        Maintenance of client relationship and ensuring client retention

Ops Process management – adherence to quality standard
·        Ensuring that absenteeism is maintained within established norms.
·        Ensuring that manpower is maintained at optimum levels, to          minimise
         unnecessary overtime.
·        Ensuring that only appropriately trained and PSIRA registered security personnel are utilized at all times.
·        Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments.
·        Effective labour management and rostering
·        Liaison with regards to invoicing, accuracy of such and securing

Shared Best Practice

·        Specific examples of implementation of BP from other regions

-        Effective management of business development function

New business development

·        Identifying new business opportunities in the region’s sphere of
         operations, as well as in terms of growth of business with existing
         customers, driven by the promotion of integrated security solutions.

-        Competitors evaluations

Demonstrate a thorough understanding of the competitor environment faced by the region.

The Ideal Candidate:

The successful incumbent must have a proven track record in risk and security management with 3-4 years’ experience within a mining service orientated environment. The role requires a minimum grade 12 / matric qualification, PSIRA Grade A and Code 08 driver’s licence.

The candidate must further have strong language and written proficiency and hold a proven track record in performance, sound investigations and a clean disciplinary record at management level.  A relevant tertiary qualification or degree will be advantageous for suitability within the business environment, as well as maintaining interpersonal relations and financial aspects of the business. 

Sound interpersonal skills (written and spoken) are required to operate independently. Sound Health and Safety services in experience will provide operational control.

In additions it is advantageous to have sound background of criminal investigations.  It is important to have intermediate computer literacy sills with certification in MS office package.  The candidate must be suitable in personality traits to achieve day to day operational transactional activities in profile, staff matters and customer relations and in terms of handling all labour relations matters and engagement with employees.

Minimum standards should include relevant accreditations and certifications that will be assessed with relevant competencies and specific skills in line with customer prerogative and job profile.

*Health and Safety experience;

*First Aid and Fire Fighting (advantageous to be Level 2) and valid for current year;

*Investigations skills course qualification with sound experience in report writing;


The successful candidate must hold sound product knowledge and experience in security access and egress control systems. It will further be an inherent requirement of the job and site environment to be physically fit and maintain health requirements that must be accompanied by a medical and polygraph clearance. 


The successful incumbent is a self starter that has the ability to prioritize activities, take the lead in investigations, event and incident management in maintaining company policies, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation. The role incorporates a high level of interpersonal relations and proficiency in communicating at all levels, conduct meetings and understanding the role to be results driven and to live the values of the organisation.

About the Company:

G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries and 657,000 employees. For more information on G4S, visit

G4S operates in over 30 countries in Africa and employs over 105 000 people on the continent.

At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver ourcommercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce. Our employees are the public face of G4S and we recognise and respect the value they add to the business by delivering excellent service day after day.

G4S is an organisation which is defined by its values, which are:

  • Customer Focus
  • Expertise
  • Performance
  • Best People
  • Integrity
  • Collaboration & Teamwork
  • Health and Safety

One of the G4S Group’s core values is to ensure we employ the Best People. We strive to develop our employees’ competence and inspire them to live our values.G4S ensures that we provide our employees with opportunities for growth and development within a dynamic and challenging business environment. 

At G4S South Africa, we place great value on attracting and retaining the best people at all levels, to ensure the continued success of the organisation.

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