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Regional Business Enablement Coordinator - G4S Cash Solutions - South Africa

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Job Reference: G4S/TP/2716490/117020
Number of Positions: 1
Job Category: Cash Operations
Contract Type: Full Time
Salary: Market related
Location: Centurion
G4S Region: Africa
Country:South Africa

G4S Business Unit:South Africa - Cash Solutions
Closing Date: September 4, 2018
Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction:

Regional Business Enablement Coordinator

G4S Cash Solutions has a vacancy for a Regional Business Enablement Coordinator based in Centurion.

Reporting to the National Business Enablement Manager, the Regional Business Enablement Coordinator is responsible for ensuring the accurate and timeous administration/completion of the business enablement process in line with company policies and procedures.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which support plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility:

Main purpose of the position:

Support the Cash Solutions, Cash Operations by:

  • Mapping processes and procedures to ensure standardization, recommend areas of improvement, reduce cycle times, and to improve productivity, process reliability and customer satisfaction
  • Conducting training to improve individuals’ and G4S’ performance
  • Coordinating and executing of implementation activities and projects efficiently and providing hand-holding & support

Main Responsibilities:

Process Mapping

  • Work closely with business to identify and analyse core business processes
  • Interact with process owners to conduct business process needs analysis to understand the requirements, inputs, handoffs and outputs of the process
  • Facilitate process design workshops with process owners
  • Map the processes using the approved mapping tool (currently MS Visio). This includes facilitating, designing and documenting process decomposition diagrams and defining and documenting business processes to cover the total life cycle of the product or service
  • Document processes using the approved Standard Operating Procedure Methodology
  • Identify Risks and Issues while facilitating/walking the process
  • Act as the Subject Matter Expert on the content of the procedures and processes by providing information to any person in the business
  • Produce communiqués to ensure effective communication of new procedures or changes
  • Formulate roll out plan for CMC and allocate responsibility parties in plan
  • Liaise with stakeholders and participants in plan to ensure understanding and agreement on timelines and deliverables
  • Manage and co-ordinate implementation through measuring milestones achieved and reporting on progress
  • Meet required deadlines for CMC implementation including training of users
  • Maintain and manage costs associated with implementation, i.e. travel, etc.
  • Analyse existing systems, interface requirements and business processes
  • Utilize project management skills to properly oversee the project timelines, customer expectations and scope of the engagement
  • Evaluate, assess and coordinate the training needs of customer
  • Provide hand hold and support to business during implementation and roll-out

Training Delivery

  • Present application / system Training to CMC employees
  • Manage training-related requests and enquiries
  • Update training material and functionality
  • Maintain Training documentation for the various courses
  • Maintain Course assessments for the various courses
  • Assist nationally with training
  • Maintain a high level of expertise and professionalism in a “User Friendly” training environment.
  • Offer an informed, dynamic and flexible learning experience
  • Provides advice and guidance to all users in the effective use of the application / system

Health and Safety

  • Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year
  • Participate in safety forums created by company for example safety meetings and safety talks
  • Report all safety incidents to the relevant people
  • Discuss all safety incidents
  • Follow-up on any activities assigned through safety meeting/committee/representative/management
  • Attend safety education and refresher programmes
  • Comply with safety policies and procedures at workplace
  • Distribute safety information as and when required
  • Wear protective clothing all the time

The Ideal Candidate:

Minimum Requirements:

  • 3-5 Years relevant working experience in project co-ordination would be deemed appropriate for this level position
  • Previous Cash Management Centre experience would be highly beneficial
  • Computer Literacy in MS Office Packages essential, with specific reference to MS Visio, Word PowerPoint and Excel
  • Exposure/experience dealing with banking systems
  • 2 – 3 years’ training / facilitation experience essential
  • 2 – 3 years’ experience as a Process Analyst

About the Company:

G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries and 657,000 employees. 

G4S operates in over 25 countries in Africa and employs over 105 000 people on the continent. At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce. 

G4S is an organisation which is defined by its values, which are:

  • We act with Integrity and Respect - Our business activities and relationships are built on trust, honesty and openness. We do what we promise and always strive to do the right thing. We listen. We treat our colleagues, customers and those in our care with the utmost respect.
  • We are passionate about Safety, Security and Service Excellence - We are passionate about working safely and take great care to protect our colleagues and customers from harm. We are experts in security and use that knowledge to protect our customer’s assets. We keep our promises and are passionate about delivering high levels of customer service.
  • We achieve this through Innovation and Teamwork - We invest in technology and best practice to continuously improve the products and services we offer. We challenge ourselves to find new ways of helping our customers achieve their goals. We work together as a team, valuing everyone’s contribution, to ensure we achieve the best results for our customers and our business.

For more information on G4S, please visit: 

-25.8395216 28.1733591438775

Please Note: The application deadline for this job has now passed.