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General Manager - G4S Secure Solutions East Coast Region KZN

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Job Reference: G4S/TP/2711487/106537
Number of Positions: 1
Job Category: Line Management
Contract Type: Full Time
Salary: Market Related
Location: Durban
G4S Region: Sub-Saharan Africa
Country:South Africa

G4S Business Unit:South Africa - Secure Solutions
Closing Date: April 10, 2018
Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction:

General Manager

G4S Secure Solutions (SA), a leading global integrated security solutions company, has a vacancy for a General Manager, based at our regional offices in Durban (G4S East Coast Region).

Reporting to the Regional Operations Director, the General Manager coordinates the provision of contractual and ad hoc security services to customers within the region, in compliance with legislation, Company policies and procedures, to ensure achievement of budgeted financial targets.

The successful incumbent is a self starter with a proven track record in delivering on customer expectations, demonstrates a high degree of commercial acumen and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility:

Effective management of the regional financial performance

  • Manage relationship between actual results, budgets and forecasts
  • Initiate cost saving model and controls
  • Gross Margin Management
  • Existing Revenue Growth
  • Manage the Region’s cash flow

Effective management staff  within region

  • Effective Organisation
  • Development
  • Leadership

Effective management of operations

  • Client retention and customer service levels
  • Quality Management/Ops Process management – adherence to quality standard
  • Shared Best Practice

Effective management of business development function

  • New business development
  • Competitors evaluations
  • Managing and shaping the external environment

The Ideal Candidate:

  • Grade 12
  • Relevant tertiary qualifcation would be advantageous
  • Driver’s Licence
  • Minimum of  5 years’ General Management experience with a customer service environment essential. Relevant industry experience advantageous
  • Sound commercial acumen

Knowledge, Skills and Attributes

  • South African security legislation
  • G4S Operational Policy and procedures
  • G4S HR Policy and procedures
  • Health and Safety legislation
  • Leading people
  • Managing  professionally
  • Managing Conflict
  • Communication (Written and Verbal)
  • Negotiation
  • Computer literacy
  • Basic financial skills
  • Risk identification
  • Driving change
  • Customer Thinking
  • Delivering objectives
  • Awareness of the market environment
  • Delivering strategy



We welcome applications from all suitably qualified candidates, but SA citizens or those with a valid SA work permit, will have a distinct advantage. 

About the Company:

G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries and 657,000 employees. For more information on G4S, visit

G4S operates in over 30 countries in Africa and employs over 105 000 people on the continent.

At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver ourcommercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce. Our employees are the public face of G4S and we recognise and respect the value they add to the business by delivering excellent service day after day.

G4S is an organisation which is defined by its values, which are:

  • Customer Focus
  • Expertise
  • Performance
  • Best People
  • Integrity
  • Collaboration & Teamwork

One of the G4S Group’s core values is to ensure we employ the Best People. We strive to develop our employees’ competence and inspire them to live our values.G4S ensures that we provide our employees with opportunities for growth and development within a dynamic and challenging business environment.      

At G4S South Africa, we place great value on attracting and retaining the best people at all levels, to ensure the continued success of the organisation.

-29.8618249 31.009909

Please Note: The application deadline for this job has now passed.