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IT Manager

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Job Reference: G4S/TP/130093/1
Number of Positions: 1
Job Category: IT/Software Development
Contract Type: Full Time
Salary: £24000 - £30000
Location: Gaborone
G4S Region: UK, Ireland and Africa

G4S Business Unit:
Closing Date: August 26, 2012
Package Description: A competitive remuneration package is available for the ideal candidate.

Job Introduction:

To manage the company’s information and communication system ensuring heightened efficiency of resources, systems availability and disaster recovery 

Role Responsibility:

  • Coordinate business automation processes and design, implement and manage IT solutions for the business.
  • Design network solutions for the business and implement best practice.
  • Support Hardware – diagnosis of network and network equipment problems; re-build machines & upgrades
  • Support Site & Offsite Server - Windows 2003 server, Active directory, MS Exchange,  and  back-up software
  • Support Great Plains Server - Windows 2003 server, MS SQL 2000 (database)
  • Support Virus protection server and updates
  • Desktop users – Install/troubleshootMS Windows 2000 (desktop), Windows XP and XP Pro; MS Office - Word, Excel, PowerPoint and Outlook.
  • Take calls, diagnose problems and (preferably) resolve most calls on-line (by connecting to the user PC remotely)
  • Record the calls and report on the status of any unresolved calls
  • Set-up new Users on the system; join new machines to the network
  • Manage data disaster recovery and business continuity

The Ideal Candidate:

  • Degree in Information Technology or any related field
  • At least 5 years experience as user support
  • MCSE (on Microsoft software) or equivalent
  • Experience of Support both hardware and software packages
  • Knowledge of the Great Plains accounting package will be an added advantage
  • Highly motivated, committed and result oriented individual.
  • Good interpersonal and communication skills
  • Presentable, personable, sociable and able to interface well with staff, clients and general community.

-24.6541100 25.9087390

Please Note: The application deadline for this job has now passed.