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Industrial Relations Officer (Zambezi) - G4S Secure Solutions SA

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Job Reference: G4S/TP/3371275/128216
Number of Positions: 1
Job Category: Human Resources/Health and Safety
Contract Type: Full Time
Salary: R1 - R1
Location: Pretoria
G4S Region: Africa
Country:South Africa

G4S Business Unit:South Africa - Secure Solutions
Closing Date: October 18, 2018
Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction:

                                              Industrial Relations Officer

G4S Cash Solutions has a vacancy for an IR Officer based in Pretoria.

Reporting to the General Manager: HR, the IR Officer is responsible for the efficient and accurate management of disciplinary matters within the region, in compliance with legislation and company policies and procedures

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgment in the pursuit of the achievement of the goals of the organisation, and understanding the role which Industrial Relations plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility:

Effective performance of the Industrial Relations function

  • Responsible for all disciplinary processes conducted in the region, ensuring compliance with the company’s code of conduct and procedures
  • To effectively preside over all disciplinary hearings within the region and ensure that all matters are dealt with consistently and that the guidelines as set out in the LRA/Main Collective Agreement as well as the company disciplinary procedure is applied
  • Competent representation of the company in dismissal disputes referred to the bargaining council/CCMA
  • Ensuring that line management is kept informed of changes to the interpretation and application of disciplinary procedures necessitated by CCMA and labour court decisions
  • Provision of IR training to line management
  • Line management compliance with disciplinary procedures  and practices
  • Competent representation of the region in administrative dealings with trade unions
  • The provision of appropriate and competent advice and assistance to line management and staff.
  • Maintain accurate disciplinary dockets and records of proceedings
  • Liaise with GM: HR over matters requiring input and guidance
  • Effectively manage diary and calendar to meet SLA timeframes
  • Ensure line management are aware of the company policies and procedures
  • Compile reports  on statistics and trends for Management
  • Keep an active case register (CCMA, discipline and Labour Court)

Health and Safety

  • Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
  • Participate in safety forums created by company for example safety meetings and safety talks
  • Report all safety incidents to the relevant people
  • Discuss all safety incidents
  • Follow-up on any activities assigned through safety meeting/committee/representative/management
  • Attend safety education and refresher programmes
  • Comply with safety policies and procedures at workplace
  • Distribute safety information as and when required

The Ideal Candidate:

Minimum Requirements:

  • Relevant degree or diploma in IR
  • Minimum of 5 years’ experience in industrial relations
  • Experience within a blue collar, labour management environment advantageous
  • Valid driver’s license and own transport essential


  • South African Labour legislation
  • South African security industry legislation
  • G4S HR Policy and procedures
  • CCMA Procedures


  • Managing Conflict
  • Communication skills (written and verbal)
  • Computer literacy


  • Driving change
  • Attention to detail
  • Delivering objectives
  • Collaboration and cooperation
  • Acting professionally
  • Working under pressure

About the Company:

G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries and 657,000 employees. 

G4S operates in over 25 countries in Africa and employs over 105 000 people on the continent. At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce. 

G4S is an organisation which is defined by its values, which are:

  • We act with Integrity and Respect - Our business activities and relationships are built on trust, honesty and openness. We do what we promise and always strive to do the right thing. We listen. We treat our colleagues, customers and those in our care with the utmost respect.
  • We are passionate about Safety, Security and Service Excellence - We are passionate about working safely and take great care to protect our colleagues and customers from harm. We are experts in security and use that knowledge to protect our customer’s assets. We keep our promises and are passionate about delivering high levels of customer service.
  • We achieve this through Innovation and Teamwork - We invest in technology and best practice to continuously improve the products and services we offer. We challenge ourselves to find new ways of helping our customers achieve their goals. We work together as a team, valuing everyone’s contribution, to ensure we achieve the best results for our customers and our business.

For more information on G4S, please visit: 


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