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Junior Technician (KZN) - G4S Secure Solutions - South Africa

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Job Reference: G4S/TP/2883749/94994
Number of Positions: 1
Job Category: Technical Support
Contract Type: Full Time
Salary: Competitive market related package
Location: Richardsbay
G4S Region: Africa
Country:South Africa


G4S Business Unit:South Africa - Secure Solutions
Closing Date: August 31, 2017
Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction:

G4S Secure Solutions has a vacancy for a Junior Technician at their Branch in Richardsbay. The Junior Technician will be responsible to provide an expert service relating to the implementation, installation and maintenance of technology contracts and projects.

Role Responsibility:

Effective administration of the technology contract to ensure sound financial performance

Conform and adhere to the profitability of contracts with a focus on records and hours.

Contract Margin administration:

  • Billable hours
  • Job Cards

Coordinate and complete administration for the contract and invoice documentation and ensure accuracy of information.

Effective management of operations

Complete daily tasks with close monitoring of standards and hours of subordinates.

Client retention and customer service levels:

  • Maintenance of positive customer relationships

Quality Management/Ops Process management – adherence to quality standard.

Effective management of business development function

New business development:

  • Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers. 

The Ideal Candidate:

Knowledge

  • South African security legislation
  • G4S Operational Policy and procedures
  • G4S HR Policy and procedures
  • Health and Safety legislation

Skills

  • Leading people
  • Managing professionally
  • Managing Conflict
  • Communication (Written and Verbal)
  • Negotiation
  • Computer literacy
  • Basic financial skills
  • Risk identification 

Attributes

  • Driving change
  • Customer Thinking
  • Delivering objectives
  • Awareness of the market environment
  • Delivering strategy 

Minimum qualifications and experience

Formal Security Management Training advantageous

Electronic Security Services Management (3 years – Management or similar)

Extensive experience w.r.t. implementation of the following systems:

  • CCTV
  • Access Control
  • Intruder Detection
  • Fire Detection
  • Fire Suppression 

Experience in Sales of Corporate (Large) Projects

Control Room Service experience


About the Company:

G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries and 657,000 employees. 

G4S operates in over 25 countries in Africa and employs over 105 000 people on the continent. At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce. 

G4S is an organisation which is defined by its values, which are:

  • We act with Integrity and Respect - Our business activities and relationships are built on trust, honesty and openness. We do what we promise and always strive to do the right thing. We listen. We treat our colleagues, customers and those in our care with the utmost respect.
  • We are passionate about Safety, Security and Service Excellence - We are passionate about working safely and take great care to protect our colleagues and customers from harm. We are experts in security and use that knowledge to protect our customer’s assets. We keep our promises and are passionate about delivering high levels of customer service.
  • We achieve this through Innovation and Teamwork - We invest in technology and best practice to continuously improve the products and services we offer. We challenge ourselves to find new ways of helping our customers achieve their goals. We work together as a team, valuing everyone’s contribution, to ensure we achieve the best results for our customers and our business.

For more information on G4S, please visit: www.g4s.com 


-28.8166235 24.991639

Please Note: The application deadline for this job has now passed.

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