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Security Superintendent (French Speaking) - G4S DRC

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Job Reference: G4S/TP/2357128/114170
Number of Positions: 1
Job Category: Project/Program Management
Contract Type: Full Time
Salary: Competitive Market Related Package
Location: Kolwezi
G4S Region: Africa
Country:Congo, the Democratic Republic of the


G4S Business Unit:Congo, Democratic Republic of
Closing Date: May 20, 2018
Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction:

The Security Superintendent will coordinate the provision of contractual and ad hoc security services to the customer within their portfolio, in compliance with legislation, Company policies and procedures, to ensure achievement of budgeted financial targets.

Role Responsibility:

Effective management of the contract financial performance:

Initiate cost saving model and controls

  • Gross Margin Management
  • Direct Wage control / Employee Relations management
  • Overheads control
  • Contract profitability
  • Existing Revenue Growth
  • Escalations are achieved
  • Manage the contracts cash flow
  • Deployment Security Officer management

Effective management staff within contract:

Effective Organisation

  • Staff turnover analysis, proper allocation of staff to positions and structure.
  • Effective labour management including rosters and shift patterns
  • Management of overtime and annual leave
  • Undertake other activities as required.

Development

  • Succession Planning and Employment Equity

Supervision

  • Staff motivation levels
  • Ensuring that performance assessments of all subordinate employees are conducted and corrective action implemented where necessary
  • Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code
  • Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures.

Effective management of Operations:

Client retention and customer service levels

  • Ensuring that site meetings are held on an ongoing basis
  • Conducting regular site visits to assess effectiveness of site procedure implementation, identifying training needs and procedural improvements
  • Ensuring that all required formal customer meeting are scheduled, attended and minute
  • Maintenance of client relationship and ensuring client retention

Operations Process management – adherence to quality standard

  • Ensuring that absenteeism is maintained within established norms
  • Ensuring that manpower is maintained at optimum levels, to minimise unnecessary overtime
  • Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments
  • Effective labour management and rostering
  • Liaison with regards to invoicing, accuracy of such and securing payment

Shared Best Practice

  • Specific examples of implementation of Best Practice from other regions

The Ideal Candidate:

  • The Security Superintendent shall have experience and qualifications on a range of security-related skills and have a verified record of proven reliability and good conduct.
  • The Security Superintendent shall have a minimum of ten (10) years police, similar military or security, or local guard force management experience with a minimum of five (5) years of the guard work experience being at supervisory or command levels. 
  • Fluent in French and English
  • Able to use a computer including all common office management tools (e.g. Microsoft Office);
  • Experience managing security staff or local guard force management experience;
  • Be expert in all areas of physical security and access control;
  • Must understand operational methods of all guard force units and zones for response, and maintain a professional demeanor under highly stressful circumstances;
  • Be experienced in basic communications and radio use/procedures;
  • Be a licensed driver

About the Company:

G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries and 657,000 employees. 

 

G4S operates in over 25 countries in Africa and employs over 105 000 people on the continent. At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce. 

G4S is an organisation which is defined by its values, which are:

  • We act with Integrity and Respect - Our business activities and relationships are built on trust, honesty and openness. We do what we promise and always strive to do the right thing. We listen. We treat our colleagues, customers and those in our care with the utmost respect.
  • We are passionate about Safety, Security and Service Excellence - We are passionate about working safely and take great care to protect our colleagues and customers from harm. We are experts in security and use that knowledge to protect our customer’s assets. We keep our promises and are passionate about delivering high levels of customer service.
  • We achieve this through Innovation and Teamwork - We invest in technology and best practice to continuously improve the products and services we offer. We challenge ourselves to find new ways of helping our customers achieve their goals. We work together as a team, valuing everyone’s contribution, to ensure we achieve the best results for our customers and our business.

For more information on G4S, please visit: www.g4s.com 


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