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Technician (Witbank) - G4S Secure Solutions - South Africa

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Job Reference: G4S/TP/2883749/94918
Number of Positions: 1
Job Category: Technical Support
Contract Type: Full Time
Salary: Competitive market related package
Location: Witbank
G4S Region: Africa
Country:South Africa

G4S Business Unit:South Africa - Secure Solutions
Closing Date: August 6, 2017
Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction:

G4S Secure Solutions SA has a vacancy for a Technician in the Technology Business based in Witbank. The Technician will be responsible to provide an expert service relating to the management of implementation, installation and maintenance of technology contracts and projects.

Role Responsibility:

Effective administration of the technology contract to ensure sound financial performance

Co-ordinate around the profitability of contracts with a focus on maintenance, cost effectiveness and labour.

Contract Margin Management

  • Billable hours

  • Job Cards

Coordinate with administration on the contract cost and invoice documentation with accurate information

Effective management of staff

Effective Organisation

  • Proper management of staff to work flow and job requirements.

  • Co-ordinate with Office around work requirements

  • Monitor daily tasks

  • Train and up-skill subordinates


  • Staff motivation levels

  • Evaluate staff performance

  • Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.

Effective management of operations

Coordinating process flow and activities that has a direct/indirect impact on the outcome and success of contract/project.

Co-ordinate and complete daily tasks with close monitoring of standards and hours of subordinates.

Client retention and customer service levels

  • Ensuring that all required formal customer meeting are scheduled, attended and minuted.

  • Maintenance of positive customer relationships

Quality Management/Ops Process management – adherence to quality standard

  • Conduct and oversee quality controls and inspections

Effective management of business development function

New business development

  • Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.

The Ideal Candidate:


  • South African security legislation

  • G4S Operational Policy and procedures

  • G4S HR Policy and procedures

  • Health and Safety legislation

  • Time and Attendance Systems

  • Access Control

  • CCTV

  • TCP/IP


  • Leading people

  • Managing professionally

  • Managing Conflict

  • Communication (Written and Verbal)

  • Negotiation

  • Computer literacy (Windows 98 / 2000 / XP / Vista / Windows 7) MS Office Suite (Full)

  • Basic financial skills

  • Risk identification


  • Driving change

  • Customer Thinking

  • Delivering objectives
    Awareness of the market environment

  • Delivering strategy

Minimum qualifications and experience

  • Formal Security Management Training (Advantageous)
  • Electronic Security Services Management (3 years – Management or similar)
  • Extensive experience w.r.t. implementation of the following systems:
  • CCTV
  • Access Control
  • Intruder Detection
  • Fire Detection
  • Fire Suppression
  • Experience in Sales of Corporate (Large) Projects
  • Control Room Service experience
  • Financial Management relative to Security Industry
  • Good conceptual interpretation and presentation of Financial and Operational Reports to Executive Management.

About the Company:

G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries and 657,000 employees. 


G4S operates in over 25 countries in Africa and employs over 105 000 people on the continent. At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce. 


G4S is an organisation which is defined by its values, which are:

  • We act with Integrity and Respect - Our business activities and relationships are built on trust, honesty and openness. We do what we promise and always strive to do the right thing. We listen. We treat our colleagues, customers and those in our care with the utmost respect.
  • We are passionate about Safety, Security and Service Excellence - We are passionate about working safely and take great care to protect our colleagues and customers from harm. We are experts in security and use that knowledge to protect our customer’s assets. We keep our promises and are passionate about delivering high levels of customer service.
  • We achieve this through Innovation and Teamwork - We invest in technology and best practice to continuously improve the products and services we offer. We challenge ourselves to find new ways of helping our customers achieve their goals. We work together as a team, valuing everyone’s contribution, to ensure we achieve the best results for our customers and our business.

For more information on G4S, please visit: 

-25.8763484 29.2010447

Please Note: The application deadline for this job has now passed.